Refund and Return Policy

1. Scope

This policy applies to all digital products purchased through our website Galaxy Tech Global. By purchasing our products, you agree to the terms outlined below.

2. Refund Eligibility

Due to the nature of digital products:

• Refunds are generally not available once a product has been fully accessed or downloaded.

• Refunds may be considered if:

  • The product was not delivered after purchase, or

  • The product does not function as described, and

  • The issue is reported within 3 business days of purchase.

3. Requesting a Refund

To request a refund:

1. Contact our support team at support@galaxy-tech-hub.com .

2. Provide your order number, product name, and a brief description of the issue.

3. Our team will review your request and respond within 3–5 business days.

4. Resolution Process

• If your refund request is approved, we will issue a full refund to your original payment method.

• If the issue can be resolved technically, we may provide support to fix the problem instead of issuing a refund.

• Refunds will only be processed after verification of the issue.

5. Non-Refundable Cases

Refunds will not be issued in the following cases:

• Customer changes mind after downloading a product

• Accidental purchases

• Misuse or unauthorized modification of the product

• Issues arising from incompatible software or devices not specified in the product description

6. Payment Methods

Refunds will be processed using the same payment method used for purchase. Depending on your bank or payment provider, it may take 5–10 business days for the refund to appear in your account.

7. Contact Us

If you have any questions about our Return & Refund Policy or require assistance:

Email: support@galaxy-tech-hub.com
Website: Galaxy Tech Global
Operating Hours: Mon–Sat, 00:00 hrs  – 23:59 hrs]

Note: This policy ensures that all refund requests are handled fairly while protecting the integrity of our digital products and services.