Last Updated: 29th November 2025

Galaxy Tech Hub (“we”, “us”, “our”), operated by Fuytech Solutions Global, is committed to protecting your privacy and ensuring that your personal data is handled in a lawful, transparent, and secure manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our digital products.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Galaxy Tech Hub (“we”, “us”, “our”),  is committed to protecting your privacy and ensuring that your personal data is handled in a lawful, transparent, and secure manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our digital products.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Data Controller

Fuytech Solutions Global
Registered in Kenya under the Companies Act (Cap. 499, Section 14)
Registration Number: BN-EOSBMWAR
Website: Galaxy Tech Hub
Email: support@galaxy-tech-hub.com

1. Data Controller

Galaxy Tech Hub
Website: Galaxy Tech Hub
Email: support@galaxy-tech-hub.com

2. Information We Collect

We collect personal and non-personal information to facilitate purchases, deliver digital products, and improve platform functionality.

2.1 Personal Information

Collected when you place an order, create an account (if applicable), or interact with our services:

  • Full Name

  • Email Address

  • Billing Information

  • Country

  • Phone Number (optional)

  • Payment Details (processed securely via third-party processors; we do not store card numbers)

  • IP Address

2.2 Automatically Collected Data

Collected through cookies, analytics, and tracking technologies:

  • Device Information

  • Browser Type

  • Pages Visited

  • Time Spent on Pages

  • Referral Websites

  • Session Data

2.3 Transaction Data

For digital product purchases:

  • Product Purchased

  • Price & Currency

  • Transaction Time

  • Payment Status

  • Download or Access Logs

3. How We Use Your Information

We process your data for the following purposes:

3.1 To Provide Our Services

  • Process and confirm orders

  • Deliver digital products

  • Enable secure payments

  • Provide customer support

3.2 To Improve Platform Performance

  • Monitor website functionality

  • Conduct analytics and performance reviews

  • Fix bugs, enhance security, and optimize user experience

3.3 Communication

  • Send order confirmations and receipts

  • Respond to inquiries

  • Notify you about service changes, system updates, or security alerts

  • Send marketing emails only if you explicitly opt-in

3.4 Legal & Security Purposes

  • Prevent fraud and unauthorized transactions

  • Comply with applicable laws

  • Maintain accurate business records

4. Legal Basis for Processing

We rely on the following lawful bases:

  • Contractual Necessity: to process your orders and deliver digital goods

  • Legitimate Interest: to maintain security, improve services, and prevent fraud

  • Legal Obligation: to maintain compliance with tax and regulatory requirements

  • Consent: for marketing communications and optional data collection

5. Sharing Your Information

We do not sell or rent personal data.

We may share data with:

5.1 Service Providers

Trusted partners who assist in operating our platform:

  • Payment processors (e.g., Flutterwave, PayPal, Stripe)

  • Email delivery services

  • Hosting providers

  • Analytics platforms

5.2 Legal or Regulatory Authorities

When required to comply with law, court orders, or investigations.

5.3 Business Transfers

In the event of a merger, acquisition, or restructuring, your data may be transferred under confidentiality agreements.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve site functionality

  • Save user preferences

  • Analyze performance

  • Secure the platform

You can manage or disable cookies through your browser settings.

7. International Data Transfers

Although based in Kenya, Galaxy Tech Global serves users worldwide.
Your information may be processed across different regions depending on:

  • server locations

  • third-party service providers

  • cloud infrastructure

We ensure that international transfers comply with recognized data protection standards.

8. Data Security

We implement strict security measures to protect your data, including:

  • SSL encryption

  • Secure payment gateways

  • Regular system audits

  • Access control and authentication protocols

  • Firewall and malware protection

Despite these measures, no system is 100% secure. Users should exercise caution online.

9. Data Retention

We retain personal data only for as long as necessary to:

  • fulfill the purpose it was collected

  • comply with legal obligations

  • resolve disputes

  • maintain business records

You may request deletion of your data at any time unless legal obligations require retention.

10. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of data (“right to be forgotten”)

  • Object to processing

  • Withdraw consent (for marketing)

  • Request a copy of your data

To exercise these rights, contact us at support@galaxy-tech-hub.com .

11. Third-Party Links

Our website may contain external links.
We are not responsible for the privacy practices of third-party websites.

12. Children’s Privacy

Our services are not intended for persons under 18.
We do not knowingly collect data from minors.


13. Changes to This Policy

We may update this Privacy Policy periodically.
Changes become effective once posted on this page.


14. Contact Information

For questions or requests relating to this Privacy Policy:

Galaxy Tech Hub
Email: support@galaxy-tech-hub.com

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